Callieyour maintenance line

9:14 PM · Tenant sent a photo

New request at 4412 Elm St #2: water pooling under the kitchen sink. Plumbing, urgent. OK to text Rivera Plumbing to schedule it?

yes

Texting Rivera Plumbing now. I’ll confirm the time with Jane.

Next morning

Booked Thursday, 1–3. Jane confirmed she’ll be home.

Friday

Fixed. Jane says the leak is gone.

How it works

One text to you.

01

The tenant reaches Callie.

By call or text, with photos.

02

You say yes.

Callie asks before she contacts a vendor.

03

Callie closes the loop.

She texts the vendor, calls when they don’t text, confirms with the tenant, and follows up until it’s fixed.

Add Callie as a user in your property software

A short handoff, then Callie works alongside your team.

01

Invite Callie

Add one coordinator account.

Sent

02

Choose properties

You decide which doors she covers.

Scoped

03

Callie is ready

New requests stay in your workflow.

Active

Pricing

One simple price.

Every property gets the same maintenance line.

$5per door per month

Requests by call or text, day and night
Your approval before a vendor is contacted
Vendor scheduling and tenant confirmation
Follow-up until the request is fixed

Get Callie

You pay vendors directly, as usual.

FAQ

The things people ask.

Does Callie contact a vendor without asking?

No. Every request waits for your approval before Callie contacts a vendor.

What happens in an emergency?

Callie gives immediate safety guidance first, then alerts you and your backup contact.

Do tenants need an app?

No. They call or text the phone number you give them.

Can tenants send photos?

Yes. Photos arrive with the request so Callie can ask better follow-up questions.

What if a vendor does not text?

Callie calls vendors who do not text, confirms the appointment with the tenant, and keeps following up.

Does Callie replace my property software?

No. Add Callie as a user so she can work inside the property software you already use.